Privacy policy

Effective date: 19 July 2026

IBR Build Co. Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us.

Who We Are

IBR Build Co. Ltd is a construction company based in Kingswinford, providing residential building services across the West Midlands.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@ibrbuild.co.uk

Information We Collect

We may collect the following information:

  • Your name

  • Email address

  • Telephone number

  • Property address (where relevant)

  • Details of your enquiry or project

  • Any information you choose to provide through our contact form or email

We may also collect anonymous information about how visitors use our website through website analytics.

How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Provide quotations for our services

  • Communicate with you regarding your project

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

  • IT and website providers

  • Professional advisers

  • Legal or regulatory authorities where required by law

All third parties are expected to keep your information secure and confidential.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

Data Retention

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Cookies

Our website may use cookies to improve your browsing experience and to understand how visitors use our website.

You can manage or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

IBR Build Co. Ltd
info@ibrbuild.co.uk